Service Writer
McKonly's Garage Inc has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Lancaster, PA.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and McKonly's Garage Inc customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
OUR REVIEWS
Kyle GoldenMcKonly's Garage was fantastic. They got my car in for inspection and emissions and I got a detailed report later that day. I love the report because it breaks down all recommendations for services and whether or not they are required or just regular maintenance. The service was fast and easy and they called me back within the hour to pick up my vehicle. Highly recommended!!! I love supporting a family owned local business instead of going to Pep Boys!
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